Training Workshops

Training is an important aspect to any organisation.  To develop a supportive staff team and/or a volunteer team to create and develop ‘in house’ good practice and for appropriate staff to be able to deal with diffiult situations at work, adequate, professional, engaging training workshops that are fun are fundamental to its success.

Sue offers bespoke training workshops using experiential methods to engage and stimulate participants to learn and reflect on their practice.

Organisational training fees are negotiable depending on the training needs and number of participants.  If you are interested or would like more information, please contact me via this website with your requriements and what part of Scotland you are based.

Scottish Mental Health First Aid (SMHFA)

Timescale: 12 hours (usually delivered over 2 days)

Aim:  To become more informed about how to respond to a mental health crisis and what the most common mental health problems are.  Participants will develop skills in asking appropriate questions, listening without judgement and giving guidance about were help can be found.

Five good reasons to attend SMHFA:

1.  A lot of people don’t know what to do in a mental health crisis.  Take the course and you will be one of the few who knows what to do and is confident about putting that knowledge into action.
2.  You will learn how to recognise when a person might need help and the best way to approach them.
3.  You could save a life by learning basic suicide intervention skills.
4.  You will learn what protects your own and other people’s mental health.
5.  You will learn new skills that are useful in every part of your life

Mental Health problems are not as frightening as people think.  When a person has a mental health problem what they need most is someone who can:

  • listen calmly to their feelings and fears
  • give some simple information
  • tell them were to get appropriate help

This course is for everyone and participants use the skills they learn in all settings.  This course is NHS accredited.

Managing Difficult Behaviour

Timescale:  Half day course

Aim: To enable participants to develop skills in dealing with difficult and challenging behaviour

Objective:  For participants to explore:

  • The nature of conflict and authority
  • Practical ways of dealing with situations

Listening Skills

Timescale:  Half day course

Aim: To enable participants to develop focussed listening skills

Objective:  For participants to explore:

  • What is listening?
  • How well do I currently listen to others?
  • How can I improve these skills?

Mental Health Awareness

Timescale: One day course

Aim: To provide an overview of mental health issues, including impact, intervention and approaches

Objectives:  To enable participants to:

  • consider the impact of stigma and discrimination surrounding mental health issues
  • recognise that mental health affects us all
  • look at some of the signs and symptoms of anxiety and depression
  • have a better understanding of suicide and self-harm
  • appreciate why recovery must be at the heart of any discussion of mental health problems
  • consider the wide range of interventions that can hasten recovery
  • think about how best to look after our own mental health


Timescale: One day course

Aims:  To explore practical skills to be more assertive and confident both personally and professionally by increasing our  awareness of:

  • our personal rights
  • how we react to a situation and why we may do so
  • learning both verbal and non-verbal assertiveness skills
  • the difference between assertive and aggressive
  • the ability to deliver assertive statements effectively

Exploring our Boundaries

Timescale: Half day or full day course

Aims: To explore and understand the importance of appropriate boundaries in professional practice and or volunteer role

Objective:  By the end of the session participants will:

  • have explored the relationship between personal limits and professional boundaries
  • be able to recognise the signs of over and under involvement
  • be aware of the values which underline the concept of boundaries
  • be aware of what appropriate actions can be taken

Reflective Supervision

Timescale: Half day course

Aims: To explore supervision as a reflective space

Objectives:  By the end of the session participants will:

  • Have an understanding of the role of supervision
  • Understand the purpose of supervision contracts and the roles of supervisor and supervisee
  • Be able to distinguish different types of supervision, including the functions of line management, clinical supervision, and informal supervision

Group Dynamics

Timescale: Half day course/full day course

Aims:  To equip staff and/or volunteers to create and develop their groups to be safe, establish, grow and fulfill their goals.

Objective:  By the end of the session participants will have an understanding of how:

  • to create a safe place – setting up a group
  • to support groups through stages in their development
  • to be more aware of  the group dynamics and processes (conscious and unconscious)
  • to develop the role of group facilitator

We will travel across Scotland to deliver the above training in a suitable venue.   We will also be happy to discuss any other bespoke training or development needs you may have.

We enable participants to create a safe and supportive environment using experiential action techniques within a person centred approach to help illustrate the issues being explored.


Timescale:  Half day course

Aims: safeTALK is intended as “suicide alertness” training. safeTALK teaches you to recognise persons with thoughts of suicide and to connect them to suicide intervention resources.

safeTALK is based on certain fundamental assumptions about suicide.

  • suicide is a community-wide health problem
  • suicide is not mental illness
  • thoughts of suicide are understandable, complex and personal
  • suicide can be prevented
  • most people with thoughts of suicide want to live
  • most people with thoughts of suicide indicate, directly or indirectly, that they want help to live
  • help-seeking is encouraged by open, direct and honest talk about suicide
  • the best way to identify people with thoughts of suicide is to ask them directly about their thoughts
  • relationships are the context of suicide intervention
  • intervention should be the main suicide prevention focus
  • cooperation is the essence of intervention
  • intervention skills are known and can be learned
  • large numbers of people can be taught intervention skills
  • evidence of effectiveness should be broadly defined.

Objective: An alert helper:

  • is aware that opportunities to help a person with thoughts of suicide are sometimes missed, dismissed and avoided
  • wants persons with thoughts of suicide to invite them to help
  • recognises when a person might be having thoughts of suicide
  • engages a person with thoughts in direct and open talk about suicide
  • listens to the person’s talk about suicide to show that they take the thoughts seriously
  • knows the name and contact information of local suicide intervention resources
  • moves quickly to connect the person with thoughts to someone trained in suicide intervention.

This course is offered by Brian Glass, a fully qualified Scottish Mental Health Trainer and Choose Life Suicide Prevention Trainer